Terms & Conditions
Effective Date: 17/7/2026
1. Acceptance of Terms
By accessing or using the Multi-Omix website, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of the website.
2. About Us
Multi-Omix develops and supplies biotechnology research products, laboratory consumables, and related scientific solutions for research institutions, universities, healthcare organizations, pharmaceutical companies, and industrial laboratories.
3. Product Information
We strive to ensure that all product descriptions, specifications, and images are accurate.
However:
Specifications may change without prior notice.
Product images are for illustration purposes only.
Availability is subject to inventory.
4. Quotations and Pricing
Prices are subject to change without prior notice.
Quotations remain valid only for the stated validity period.
Taxes, shipping, customs duties, and other applicable charges may apply unless otherwise specified.
5. Orders
Orders become effective only after written confirmation by Multi-Omix.
We reserve the right to:
Accept or reject any order.
Cancel orders due to pricing errors or stock unavailability.
Request additional information before processing.
6. Payments
Payment terms will be specified in the quotation or invoice.
Failure to make payment within the agreed period may result in delays, cancellation of orders, or suspension of future services.
7. Shipping and Delivery
Delivery timelines are estimates and may vary due to manufacturing schedules, logistics, customs clearance, weather conditions, or other unforeseen circumstances.
Multi-Omix is not liable for delays beyond its reasonable control.
8. Inspection of Goods
Customers should inspect all products immediately upon delivery.
Any shortage, damage, or discrepancy should be reported within 7 days of receipt.
9. Returns and Replacements
Returns or replacements are accepted only when:
Products are defective.
Incorrect items were supplied.
Prior authorization has been obtained from Multi-Omix.
Products damaged due to improper storage, handling, or misuse are not eligible for replacement.
10. Warranty
Warranty terms vary depending on the product and manufacturer.
Unless specifically stated, consumables are supplied without extended warranty beyond applicable statutory requirements.
11. Intellectual Property
All website content, including text, graphics, product photographs, logos, icons, documents, software, and design elements, is the property of Multi-Omix or its licensors.
No material may be copied, reproduced, modified, distributed, or used without prior written permission.
12. Limitation of Liability
To the maximum extent permitted by law, Multi-Omix shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of its website, products, or services.
Our total liability shall not exceed the amount paid for the relevant product.
13. Acceptable Use
Users agree not to:
Attempt unauthorized access to the website.
Upload malicious software or harmful code.
Interfere with website functionality.
Misuse contact forms or submit false information.